Records management at Debmarine Namibia

Abstract

This research project aimed at investigating records management at Debmarine Namibia. The main objective was to investigate records management practice at Debmarine Namibia. The sub-objectives were: To determine registry systems; To find out the nature of filing systems and procedures; To examine records standards and policies guiding records management; To find out how records are stored; To find out how electronic records are managed; To establish retention and disposal procedures and to make recommendations on how records management can be enhanced in Debmarine Namibia. A case study research design was employed and data was collected using observations and interviews. The population of the study was Debmarine Namibia staff and the study made use of purposive sampling to select 4 staff members to respond to interview questions. The data collected was analysed through content analysis. The study revealed that staff members at Debmarine Namibia did not have policies and procedures on the management of records. The organization experienced lack of storage space as the organization did not dispose of records. Some of the recommendations are that staff members should be trained on records management including electronic systems such as SAP and SharePoint. Debmarine Namibia should separate library and records management functions as this was a major challenge to staff because it caused confusion and slowed down operation.