https://digital.unam.edu.na/xmlui/handle/11070.1/20234 2026-04-09T00:25:12Z 2026-04-09T00:25:12Z Indongo, Jati NS https://digital.unam.edu.na/xmlui/handle/11070.1/20239 2024-11-07T12:53:29Z 2016-01-01T00:00:00Z

The making of cultural festivals at tertiary institutions in Namibia: A case study of the University of Namibia Indongo, Jati NS Cultural festivals are celebrated annually around the world; they produce excitement and a sense of belonging for participants and visitors. In addition, cultural festivals are social events where people from different cultural backgrounds gather and to exhibit, share different cultural values, attitudes and behaviours. In Namibia, an ethnographic study was carried out by Dr Michael Akuupa on State-sponsored Cultural Festival and their histories in a post-apartheid Namibia. The study showed that diversity was represented through various forms of cultural exhibitions and it also highlighted a sense of belonging to a nation and a greater constituency. This study demonstrates a detailed ethnographic exploration of the University of Namibia’s Cultural Festival. The focal point of the study was to question whether the UNAM cultural festival is used to foster tolerance in the University of Namibia’s community of diverse cultures. The results show that there is a vast amount of work that goes into preparing and hosting the UNAM cultural festival. The results also show that the UNAM cultural festival is not only a context where people go celebrate different cultures but it is also context where people indulge in other activities that have nothing to do with culture. A research paper submitted in partial fulfilment of the requirements for the postgraduate diploma in heritage conservation and management

2016-01-01T00:00:00Z Van Wyk, Beverly J https://digital.unam.edu.na/xmlui/handle/11070.1/20238 2024-11-07T12:53:30Z 2017-01-01T00:00:00Z

Visitor feedback forms at heritage sites, perceptions and challenges: a case study of the Namibian national heritage sites Van Wyk, Beverly J Namibia has a significant amount of heritage resources due to its diversity of cultures. The value of these heritage resources has been linked to the tourism sector in the form of cultural tourism. Tourism is one of Namibia’s significant contributors to the Gross Domestic Product, providing job opportunities to communities within the surrounding areas of tourism destinations. Although in its infancy stage, the utilisation of heritage resources as a tourism product is gradually growing. Heritage institutions have an obligation to create a balance between the provision of recreation to visitors and preservation of a heritage site’s historical significance. Effective planning, management and marketing of heritage sites and museums as tourism destinations requires an understanding of the type of visitors that visit heritage sites around the country and how the data collected is applied in management decision-making. The study looks at how visitor feedback data is collected, stored and applied by the National Heritage Council for planning, management and marketing of the heritage sites under its direct management. The research method which was employed in the study is a qualitative method in the form of an interview questionnaire for site managers and frontline staff at the heritage sites, as well as Head Office staff of the National Heritage Council. Document analysis of the current feedback form implemented at the heritage sites was also conducted to determine the type of information requested. Review of existing literature guided the research to identify which aspects to explore in aiming to solve the research problem, which was found to be insufficient visitor data to guide planning, management and marketing of heritage sites. Literature defined what the importance of systematic collection of visitor feedback data is, which challenges are faced by heritage managers and heritage site staff in collecting, analysing and storing data, and what they understand as being the purpose of implementing visitor feedback forms at heritage sites. The study identified which information should be sought through an accurate visitor feedback form for implementation by heritage institutions that produces relevant data that should be utilised for planning, resource allocation, and performance reporting and marketing of heritage sites. A research paper submitted in partial fulfilment of the requirements for the postgraduate diploma in heritage conservation and management

2017-01-01T00:00:00Z Mwatondange, Maria Randy https://digital.unam.edu.na/xmlui/handle/11070.1/20237 2024-11-07T12:53:29Z 2017-01-01T00:00:00Z

Aspects of visitor management at heritage sites: A case study of the independence memorial museum of Namibia Mwatondange, Maria Randy This study investigated how visitor statistics can inform visitor management activities to ensure satisfaction of visitors at the Independence Memorial Museum of Namibia. The main objective of this study was to determine if visitor management activities are carried out at the Independence Memorial Museum of Namibia and how. This was done by studying visitor statistics data collected at the Independence Memorial Museum of Namibia and finding out how the data is used in decision making process or to inform aspects of visitor management. The study made use of the case study approach. Moreover, data was collected through interviews and the data collected was analyzed through descriptive analysis with specific themes which were drawn from the objectives of the study. The findings of the study clearly revealed that there is no visitor management plan in place that helps museums personnel manage its visitors better. The National Museum of Namibia does not make use of visitor statistics to inform visitor management strategies. Thus, the study recommended that the National Museum of Namibia should use visitor statistics data to create a visitor management plan. As well as implementing an information policy to serve as a regulator to provide access to visitor statistics data to researchers, museum practitioners or museum staff as this could ignite new research ideas in the heritage sector. A research paper submitted in partial fulfilment of the requirements for the Post Graduate Diploma in Heritage Conservation and Management, University of Namibia

2017-01-01T00:00:00Z